General Manager, Grupo Contramar

$80,000 - $100,000/Yr

Fontainebleau Las Vegas - Las Vegas, NV

Full-time - Manager

Las Vegas, NV

About the position

The General Manager oversees the restaurant operation at Grupo Contramar, ensuring the highest standards in quality, service, and cleanliness while focusing on profitability and customer satisfaction. This role involves managing the business finances, collaborating with kitchen staff, and implementing marketing strategies to enhance guest experiences and drive sales.

Responsibilities

• Display the highest standards of customer service, welcoming guests in a polite and enthusiastic manner.
• Manage the conceptual aspects of the business, including service style, ambiance, and menu offerings.
• Ensure compliance with health and safety requirements according to regulatory standards.
• Oversee budgeting, financial reporting, inventory management, and cost control to maintain profitability.
• Respond quickly and positively to guests' questions, requests, and complaints, resolving them effectively.
• Collaborate with chefs to develop cost-effective menus that meet customer demand.
• Create and implement marketing strategies to increase sales and attract new guests.
• Maintain cleanliness and hygiene standards in compliance with company standards.
• Regularly meet with staff to share information and plan special events.
• Ensure ongoing training for staff to understand the restaurant menus and wine list.
• Evaluate the daily condition of facility and equipment, reporting malfunctions to Engineering.
• Forecast beverage and operational supply needs and manage requisitions accordingly.
• Inspect dining areas to ensure health and safety regulations are adhered to.
• Recruit, train, schedule, and manage staff to ensure excellent service and productivity.
• Monitor and evaluate food, beverage, and service offerings to maintain guest satisfaction.

Requirements

• Must be at least 21 years of age.
• Bachelor's degree and/or relevant experience in Food & Beverage operations.
• Four or more years of prior Food and Beverage management experience, preferably in a luxury setting.
• Demonstrated knowledge of service and F&B operations.
• Strong communication skills.
• Food Handler's Certificate for managers required.
• Basic knowledge of Microsoft Office software.
• Complete knowledge of health and safety regulations.
• Strong overall knowledge of menu preparation and presentation.
• Excellent interpersonal skills to deal effectively with guests and staff.
• Ability to provide leadership and direction to teams.
• Excellent organizational skills and attention to detail.

Nice-to-haves

• Knowledge of local competition and general industry trends.

Benefits

• Vision insurance