Advance Stores - Bridgeport, CT

posted 4 days ago

Full-time - Manager
Bridgeport, CT
10,001+ employees
Motor Vehicle and Parts Dealers

About the position

The General Manager is responsible for leading the store team, ensuring customer satisfaction, and achieving financial goals while maintaining high service and appearance standards. This role requires a strong understanding of automotive systems and the ability to manage both professional customer relationships and store operations effectively. The position demands a commitment to inspiring the team and fostering a respectful environment for both customers and team members.

Responsibilities

  • Achieve overall store sales goals and service objectives
  • Manage and grow Professional Customer relationships/sales
  • Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
  • Ensure execution of all inventory and operational standards
  • Coach all Team Members to deliver on Customer expectations (DIY and Professional)
  • Manager on duty responsibilities including coaching, floor/phone management, task assignment and completion, safety, open/close duties
  • Ability to lead change management
  • Provide DIY service including battery installation, testing, wiper install, etc.

Requirements

  • 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced retail environment
  • Successful experience managing profitability; proven financial and business acumen
  • High school diploma or GED; Bachelor's degree in business or a related area preferred
  • Must have a valid driver's license
  • Working knowledge of automotive systems preferred
  • Ability to communicate effectively in English (Spanish a plus)
  • Proficient in Microsoft Word and Excel; PowerPoint preferred
  • Ability to review and analyze business reports, such as profit and loss statements (P&L)

Nice-to-haves

  • ASE certification preferred, but not required

Benefits

  • Opportunities for career growth
  • Commitment to employee development
  • Supportive work environment
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