General Manager II - Store 5545

Advance Auto Parts - Winston-Salem, NC

Full-time - Manager

Winston-Salem, NC

5,001-10,000 employees

Motor Vehicle and Parts Dealers

About the position

The General Manager II at Advance Auto Parts is a professional-level sales and management position responsible for leading store operations, achieving sales goals, and fostering customer relationships. This role requires a deep understanding of automotive systems and store management, with a commitment to inspiring the team and ensuring customer satisfaction. The General Manager is accountable for financial metrics and maintaining service and appearance standards while working a demanding schedule of 50-55 hours per week, including nights and weekends.

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales
• Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities including coaching, floor/phone management, task assignment and completion, safety, and open/close duties
• Ability to lead change management
• Provide DIY service including battery installation, testing, wiper install, etc.

Requirements

• 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced retail environment
• High school diploma or GED; Bachelor's degree in business or a related area preferred
• Must have a valid driver's license
• Working knowledge of automotive systems preferred
• Ability to communicate effectively in English (Spanish a plus)
• Proficient in Microsoft Word and Excel; PowerPoint preferred
• Ability to review and analyze business reports, such as profit and loss statements (P&L)
• Ability to hold others accountable and provide inspiring feedback

Nice-to-haves

• ASE certification preferred, but not required

Benefits

• Sales commission based on individual or store performance