General Manager II - Store 5994

Advance Auto Parts - Creedmoor, NC

Full-time - Mid Level

Creedmoor, NC

5,001-10,000 employees

Motor Vehicle and Parts Dealers

About the position

The General Manager II at Advance Auto Parts is a professional-level sales and management position responsible for inspiring the team, enhancing customer success, and driving business growth with integrity. This role requires a deep understanding of store and automotive systems, parts knowledge, and the ability to troubleshoot and assist customers with DIY projects. The General Manager is accountable for achieving financial metrics, maintaining service and appearance standards, and developing professional customer relationships.

Responsibilities

• Achieve overall store sales goals and service objectives
• Manage and grow Professional Customer relationships/sales
• Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
• Ensure execution of all inventory and operational standards
• Coach all Team Members to deliver on Customer expectations (DIY and Professional)
• Manager on duty responsibilities including coaching, floor/phone management, task assignment and completion, safety, and open/close duties
• Ability to lead change management
• Provide DIY service including battery installation and testing
• Assist District/Region in other functions upon request

Requirements

• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced retail environment
• High school diploma or GED; Bachelor's degree in business or a related area preferred
• Must have a valid driver's license
• ASE certification preferred, but not required
• Working knowledge of automotive systems preferred
• Ability to communicate effectively in English; Spanish is a plus
• Proficient in Microsoft Word and Excel; PowerPoint preferred
• Ability to review and analyze business reports, such as profit and loss statements

Nice-to-haves

• Experience in team management
• Ability to become ASE P2 certified or ASE ready equivalent
• Advanced parts lookup and sourcing skills
• Ability to execute and train on store operational processes and procedures

Benefits

• Sales commission based on individual or store performance