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Advance Auto Parts - Clover, SC
posted 2 months ago
About the position
The General Manager II at Advance Auto Parts is a professional-level sales and management position responsible for inspiring the team, fostering customer success, and driving business growth with integrity. This role requires a deep understanding of store and automotive systems, parts knowledge, and the ability to manage both DIY and professional customer relationships. The General Manager is accountable for achieving financial metrics, maintaining service and appearance standards, and leading a team in a fast-paced retail environment.
Responsibilities
- Achieve overall store sales goals and service objectives
- Manage and grow Professional Customer relationships/sales
- Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members
- Ensure execution of all inventory and operational standards
- Coach all Team Members to deliver on Customer expectations (DIY and Professional)
- Manager on duty responsibilities including coaching, floor/phone management, task assignment and completion, safety, and open/close duties
- Lead change management initiatives
- Provide DIY service including battery installation and testing
- Assist District/Region in other functions upon request
Requirements
- 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced retail environment
- High school diploma or GED; Bachelor's degree in business or a related area preferred
- Valid driver's license
- Working knowledge of automotive systems preferred
- Ability to communicate effectively in English; Spanish is a plus
- Proficient in Microsoft Word and Excel; PowerPoint preferred
- Ability to review and analyze business reports, such as profit and loss statements (P&L)
Nice-to-haves
- ASE certification preferred, but not required
- Experience in team management
- Ability to build and grow relationships with Professional Customers
Benefits
- Sales commission based on individual or store performance
