GENERAL MANAGER IN TRAINING 5027 FULL TIME $26 PER HOUR

$52,520 - $54,080/Yr

Advance Auto Parts - Thornton, CO

Full-time - Entry Level

Thornton, CO

251-500 employees

Motor Vehicle and Parts Dealers

About the position

The General Manager in Training position at Advance Stores Company Inc is designed for individuals looking to develop their leadership skills in a retail environment. This role involves providing exceptional customer service, managing store operations, and coaching team members to achieve sales goals. The position requires a strong understanding of automotive systems and the ability to manage various DIY services while ensuring high standards of customer satisfaction.

Responsibilities

• Provide GAS3 selling experience for DIY and professional customers
• Provide leadership and developmental coaching for store Team Members
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
• Understand levers to impact P&L
• Manager on duty responsibilities including coaching, issue resolution, and task assignment
• Weekly scheduling process
• Assist in backing up operations of commercial delivery program

Requirements

• Working knowledge of automotive systems preferred
• Superior communication and customer service skills
• Ability to locate and stock parts
• Safety knowledge and skills
• Parts and automotive system knowledge skills
• ASE P2 certified or ASE ready equivalent
• Ability to execute and train advanced solution, project and product quality recommendations
• Ability to execute and train all store operational processes and procedures
• Ability to execute and train inventory systems and store equipment
• Ability to execute and train POS and Parts lookup systems
• Ability to review and analyze P&L statement
• High school diploma or GED, Bachelor's degree in business or related area preferred

Nice-to-haves

• Bilingual communication skills
• Experience managing a team of 10-20 Team Members in a retail environment
• Successful experience managing profitability; proven financial and business acumen
• ASE certification preferred

Benefits

• Sales commission based on individual or store performance