About the position
The General Manager in Training position at Diamonds Direct is designed for dynamic leaders who are ready to inspire and motivate a team in a fast-paced retail environment. This role is not for the faint-hearted; it requires a high level of energy, commitment, and a passion for the jewelry industry. As a General Manager in Training, you will be responsible for managing a new store and leading a team of driven individuals, referred to as 'rhinos', who embody the qualities of being hungry, humble, and smart. Your primary focus will be on fostering a positive work environment, coaching your team, and ensuring exceptional customer service. In this role, you will be actively involved on the sales floor, working alongside your team to drive sales and create genuine connections with customers. You will need to demonstrate emotional intelligence and the ability to communicate effectively with a diverse group of people. The position requires a hands-on approach, where you will not only lead but also participate in daily operations, embodying the spirit of teamwork and collaboration. Diamonds Direct has established itself as a leader in the jewelry industry for the past 29 years, and this position offers the opportunity to treat your location as your own business. You will have the freedom to implement your creative ideas and leadership skills to achieve market success. The company prides itself on its unique culture, which emphasizes fun, family, and a competitive spirit. With a robust compensation structure and a comprehensive benefits package, this role is designed for those who are willing to work hard and exceed expectations.
Responsibilities
- Lead and inspire a team of sales associates in a new store environment.
- Coach and support team members to achieve sales goals and provide exceptional customer service.
- Actively engage on the sales floor, working alongside the team to drive sales and foster customer relationships.
- Implement creative strategies to enhance store performance and market presence.
- Maintain a high level of energy and intensity in daily operations.
- Demonstrate emotional intelligence in communication and team interactions.
- Manage store operations effectively, treating the location as your own business.
Requirements
- Bachelor's degree or equivalent experience in the jewelry industry.
- Three years of leadership experience or a combination of education and experience.
- Proven track record of successful business outcomes in a retail environment.
- Strong emotional intelligence and ability to connect with diverse individuals.
Nice-to-haves
- Experience in the jewelry industry is preferred but not mandatory.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
