General Manager in Training

Advance Auto Parts - Taylor, MI

Full-time - Entry Level

Taylor, MI

5,001-10,000 employees

Motor Vehicle and Parts Dealers

About the position

The General Manager in Training position at Advance Auto Parts is designed for individuals looking to develop their leadership skills in a retail automotive environment. This role focuses on providing exceptional customer service, achieving sales goals, and managing store operations while coaching and developing team members. The position requires a hands-on approach to managing DIY services and ensuring high standards of operational excellence.

Responsibilities

• Provide GAS3 selling experience for DIY and professional customers
• Provide leadership and developmental coaching for store Team Members
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
• Understand levers to impact P&L
• Manager on duty responsibilities including coaching, issue resolution, floor/phone management, task assignment and completion, safety, open/close duties
• Assist in backing up operations of commercial delivery program
• Provide DIY services including battery installation, testing, wiper installs, etc.

Requirements

• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced retail environment
• High school diploma or GED; Bachelor's degree in business or a related area preferred
• ASE certification preferred, but not required
• Working knowledge of automotive systems preferred
• Ability to use Microsoft software effectively (Word, Excel required - PowerPoint preferred)
• Ability to review and analyze business reports, such as profit and loss statement (P&L)
• Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent

Nice-to-haves

• Bilingual communication skills
• Experience in a retail automotive environment
• Prior experience in managing profitability and financial acumen

Benefits

• Sales commission based on individual or store performance