General Manager in Training

$70,000 - $80,000/Yr

Bowlero Corporation - Fredericksburg, VA

Full-time - Manager

Fredericksburg, VA

10,001+ employees

Amusement, Gambling, and Recreation Industries

About the position

The General Manager in Training role at Bowlero Fredericksburg is an active management position focused on overseeing the operations of the entertainment center. This includes managing team members, ensuring exceptional guest experiences, and achieving financial goals. The role requires strong leadership skills and the ability to problem-solve in a fast-paced environment, making it a dynamic and engaging job that goes beyond traditional desk work.

Responsibilities

• Help develop financial operational plans/budgets and monitor their performance to achieve financial goals.
• Manage the day-to-day operations of the center, including scheduling and effective communication with the team.
• Supervise and direct regular training for all staff members to ensure proficiency in guest service and company standards.
• Conduct regular meetings with the management team to review performance and adjust action plans accordingly.
• Maintain high morale among the team and address HR or loss prevention issues as they arise.
• Ensure overall guest service goals are achieved and customer complaints are resolved appropriately.
• Work varying shifts, including weekends and holidays, as needed.

Requirements

• 5+ years of management experience
• Bachelor's degree preferred
• Basic business math and accounting skills
• Strong analytical and decision-making skills
• Exceptional people development skills
• Strong customer service skills
• Knowledge of POS register systems
• Solid communication skills

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401K program
• Employee stock program
• Referral program
• 2 weeks accrued Paid Time Off (PTO) each year
• 4 Paid Holidays each year
• Comprehensive Paid Training program
• Career advancement opportunities