General Manager in Training

$20,800 - $60,000/Yr

Ace Hardware - Wichita, KS

Full-time - Mid Level

Wichita, KS

1,001-5,000 employees

Building Material and Garden Equipment and Supplies Dealers

About the position

The General Manager in Training at Westlake Ace Hardware is responsible for ensuring superior customer service, developing associates, driving sales and profitability, and managing expenses and inventory. This role involves overseeing store operations, maintaining compliance with policies, and fostering a positive work environment while embodying the company's core values.

Responsibilities

• Provide positive representation of the company and assist customers in solving problems.
• Greet customers and ensure a friendly atmosphere throughout the store.
• Handle customer complaints and resolve issues effectively.
• Supervise the general operations of the store and ensure a safe work environment for associates.
• Manage inventory levels and ensure compliance with corporate objectives.
• Oversee daily maintenance and cleanliness of the store and stock areas.
• Conduct weekly management staff meetings and ensure effective training of associates.
• Recruit and promote associates for management positions.
• Lead by example and challenge associates to improve sales and control expenses.

Requirements

• High School diploma or GED equivalent.
• Previous retail management experience, preferably in hardware.
• 5 years of experience in retail management, customer service, and retail sales.

Nice-to-haves

• Experience in hardware retail management.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance