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Advance Auto Parts - Aiken, SC
posted 2 months ago
Full-time - Entry Level
Aiken, SC
Motor Vehicle and Parts Dealers
About the position
The General Manager In Training position at Advance Auto Parts is designed for individuals looking to develop their leadership skills in a retail automotive environment. This role focuses on providing exceptional customer service, achieving sales goals, and managing store operations while coaching and developing team members. The position requires a hands-on approach to managing DIY services and ensuring high standards of operational excellence.
Responsibilities
- Provide GAS3 selling experience for DIY and professional customers
- Provide leadership and developmental coaching for store Team Members
- Achieve personal/store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
- Understand levers to impact P&L
- Manager on duty responsibilities including coaching, issue resolution, floor/phone management, task assignment and completion, safety, open/close duties
- Assist in backing up operations of commercial delivery program
- Execute and train advanced solution, project and product quality recommendations
- Review and analyze P&L statement
Requirements
- 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced retail environment
- High school diploma or GED; Bachelor's degree in business or a related area preferred
- ASE certification preferred, but not required
- Working knowledge of automotive systems preferred
- Ability to use Microsoft software effectively (Word, Excel required - PowerPoint preferred)
- Ability to calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
Nice-to-haves
- Bilingual communication skills
- Experience in a retail automotive environment
Benefits
- Sales commission based on individual or store performance
