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Advance Auto Parts - Montgomery, AL

posted 2 months ago

Full-time - Entry Level
Montgomery, AL
5,001-10,000 employees
Motor Vehicle and Parts Dealers

About the position

The General Manager in Training position at Advance Auto Parts is designed to develop future leaders within the company. This role focuses on providing exceptional customer service, achieving sales goals, and managing store operations effectively. The position involves coaching team members, overseeing DIY services, and ensuring high standards of operational excellence.

Responsibilities

  • Provide GAS3 selling experience for DIY and professional customers
  • Provide leadership and developmental coaching for store Team Members
  • Achieve personal/store sales goals and service objectives
  • Manage DIY services including battery installation, testing, wiper installs, etc.
  • Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
  • Understand levers to impact P&L
  • Manager on duty responsibilities including coaching, issue resolution, floor/phone management, task assignment and completion, safety, open/close duties
  • Assist in backing up operations of commercial delivery program
  • Execute and train advanced solution, project and product quality recommendations
  • Review and analyze P&L statement

Requirements

  • 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced retail environment
  • High school diploma or GED; Bachelor's degree in business or related area preferred
  • Working knowledge of automotive systems preferred
  • Ability to communicate effectively in English; bilingual a plus
  • Proficient in Microsoft Word and Excel; PowerPoint preferred
  • Ability to calculate figures and amounts such as discounts, percentages, and sales increases
  • Ability to review and analyze business reports, such as profit and loss statements

Nice-to-haves

  • ASE certification preferred, but not required

Benefits

  • Sales commission based on individual or store performance
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