General Manager in Training

$45,000 - $65,000/Yr

Advance Auto Parts - De Pere, WI

Full-time - Entry Level

De Pere, WI

Motor Vehicle and Parts Dealers

About the position

The General Manager in Training position is designed for individuals looking to develop their leadership skills in a retail automotive environment. This role focuses on providing exceptional customer service, managing store operations, and achieving sales goals while coaching and developing team members. The position requires a hands-on approach to managing DIY services and ensuring high standards of operational excellence.

Responsibilities

• Provide GAS3 selling experience for DIY and professional customers
• Provide leadership and developmental coaching for store Team Members
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
• Understand levers to impact P&L
• Manager on duty responsibilities including coaching, issue resolution, floor/phone management, task assignment and completion, safety, open/close duties
• Weekly scheduling process
• Assist in backing up operations of commercial delivery program

Requirements

• 2-3 years of experience managing a team of 10-20 Team Members in a fast-paced retail environment
• High school diploma or GED required; Bachelor's degree in business or related area preferred
• ASE certification preferred, but not required
• Working knowledge of automotive systems preferred
• Ability to use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
• Ability to review and analyze business reports, such as profit and loss statement (P&L)

Nice-to-haves

• Bilingual skills (English and another language)
• Experience in a retail automotive environment
• Prior experience in managing profitability and financial acumen

Benefits

• Competitive salary range of $45,000 - $65,000 per year
• Full-time employment with potential for career advancement