General Manager - Jared - Frisco Village

Signet Jewelers - Frisco, TX

Full-time - Mid Level

Frisco, TX

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The General Manager at Jared in Frisco Village is responsible for leading the daily operations of the store, focusing on sales, profitability, customer satisfaction, and team development. This role emphasizes a People First environment, promoting diversity and inclusion while ensuring a best-in-class customer experience. The GM will coach and develop staff, communicate performance expectations, and implement corporate strategies to achieve store goals.

Responsibilities

• Lead day-to-day operations of the store to achieve sales and profitability goals.
• Ensure exceptional customer experience through training and communication.
• Coach and develop store staff to understand brand image and customer interactions.
• Communicate performance expectations and monitor team progress.
• Implement corporate initiatives and strategies to produce desired results.
• Foster a positive work atmosphere that values diversity and inclusion.
• Analyze reports to identify trends and develop improvement plans.
• Maintain store cleanliness and compliance with company policies.
• Manage inventory control and ensure accurate team member data.
• Work flexible hours, including weekends and holidays, to meet business needs.

Requirements

• Minimum of 2 years of college preferred.
• At least 3 years of retail sales experience, or 2 years of retail sales plus 1 year of retail management experience.
• Preference for candidates with specialty retail or jewelry experience.
• Advanced communication skills, both written and verbal.
• Proficient in MS Office and related business technology.
• Strong interpersonal skills for effective relationships with employees and customers.
• Advanced presentation skills for team training and customer interactions.
• Strong problem-solving and conflict management skills.
• Ability to work independently and manage priorities effectively.
• Reliable and dependable.

Nice-to-haves

• Bilingual skills are a plus.
• Diamond Council of America (DCA) certification preferred.

Benefits

• Competitive salary and performance bonuses.
• Employee discounts on jewelry and merchandise.
• Opportunities for career advancement and professional development.
• Health insurance and retirement savings plans.