General Manager (Kentucky Fried Chicken)

Kentucky Fried Chicken - Big Stone Gap, VA

Full-time - Entry Level

Big Stone Gap, VA

Food Services and Drinking Places

About the position

The Restaurant General Manager at KFC is responsible for overseeing the operations of a $1 million+ business, ensuring exceptional customer service and team management. This role emphasizes creating a positive work environment, leading a team, and delivering high-quality meals with southern hospitality. The position is designed for individuals who are passionate about the restaurant industry and are eager to grow and develop their skills while making a significant impact on the business and customer satisfaction.

Responsibilities

• Oversee daily restaurant operations and ensure compliance with company standards.
• Lead and motivate the team to provide excellent customer service.
• Manage financial aspects of the restaurant, including budgeting and cost control.
• Recruit, train, and develop team members to create a high-performing workforce.
• Ensure food quality and safety standards are met consistently.
• Drive sales and profitability through effective marketing and promotions.

Requirements

• Proven leadership skills and experience in a management role.
• Strong customer service orientation and a passion for the restaurant industry.
• Ability to create a positive and motivating work environment.
• High standards for personal and team performance.
• Willingness to embrace challenges and adapt to a dynamic work environment.
• Must be at least 18 years old with a valid driver's license and reliable transportation.

Nice-to-haves

• Experience in the fast-food or restaurant industry.
• Knowledge of financial management and budgeting in a restaurant setting.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for career advancement and professional development.
• A supportive and fun work environment.