General Manager (Kildeer)

Xponential Fitness - Kildeer, IL

Full-time - Mid Level

Kildeer, IL

Amusement, Gambling, and Recreation Industries

About the position

The General Manager at CycleBar is responsible for driving sales and revenue at the Kildeer location while delivering a superior fitness experience. This role involves meeting studio sales goals, managing membership renewals, and enhancing customer engagement through strategic outreach and relationship building. The General Manager will lead a team, exemplify leadership qualities, and uphold the company's mission of fostering an energetic communal experience.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Membership sales
• Manage staff schedule
• Supervise CBX Teams
• Maintain cleanliness and organization of the Studio
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Responsible for the acquisition of new members and the retention of existing members
• Conversion of non-membership based users to membership base
• Conduct pre-planning activities each month including strategic outreach for securing first time rider/lead flow
• Build rapport and lasting relationships with prospective and current members
• Actively coach, train and educate our CBX team on Hospitality and Sales Conversion tactics
• Work with owner on team accountability
• Set Monthly, weekly, and daily targets for meeting goals
• Drive Referral business through ambassadorship

Requirements

• 2+ years of retail/service sales or fitness sales experience
• Confident in generating personal sales and training Sales Reps in sales
• Ability to manage and drive 2 revenue streams: memberships and retail
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgment
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software

Benefits

• Competitive base salary plus commission based on experience and performance
• Commission paid on sales
• Opportunity to earn bonuses based on performance
• Complimentary CycleBar Classes at Studio