General Manager - Lake Quinault Lodge

Aramark - Quinault, WA

Full-time - Manager

Quinault, WA

Food Services and Drinking Places

About the position

As a General Manager at Lake Quinault Lodge, you will oversee and manage contracted services across multiple sites, generating significant revenue while ensuring operational and financial goals are met. This role requires strong leadership skills to guide a team in delivering exceptional service, maintaining client relationships, and ensuring compliance with regulations and company standards.

Responsibilities

• Leads a team that provides operational expertise in contracted services while managing hands-on execution of operations.
• Manages client and community relationships, continually assessing operations and developing plans for optimal service and satisfaction.
• Builds, develops, and leads a management team and staff to achieve organizational objectives.
• Recommends methods and resources for service improvement and growth based on operational needs and contractual obligations.
• In partnership with Finance, manages a budget and designs improvements to optimize financial performance and operational productivity.
• Ensures compliance with all local, state, and federal regulations and maintains associated records and reports.
• Maintains compliance with Aramark's standards of operation, including safety standards and Business Conduct Policy.

Requirements

• Bachelor's degree in Food Service, Hospitality, Facilities, or Business Management preferred.
• Strong focus on client and customer services, entrepreneurship, and business growth.
• Excellent interpersonal skills for effective communication with clients and management.
• Ability to read and implement contractual requirements and identify operational opportunities.
• Experience in service industry, contract services, or hospitality environment.
• Proven leadership experience through other managers.
• Experience in creating and managing a department budget and financial controls.
• Experience in crafting product sales strategies and implementing operational programs.

Nice-to-haves

• Experience in a multi-site management role.
• Knowledge of safety and compliance regulations in the hospitality industry.

Benefits

• Opportunities for professional growth and development.
• Equal employment opportunity and a diverse workplace.