General Manager Multi Property

$90,000 - $105,000/Yr

Unclassified - Paso Robles, CA

Full-time - Manager

Paso Robles, CA

About the position

The General Manager is responsible for overseeing the daily operations and profitability of River Lodge Paso and Farmhouse Paso. This role includes managing staffing, training, supply ordering, property maintenance, and guest interactions, while ensuring adherence to company culture and standards set by ownership and Nomada Hospitality.

Responsibilities

• Manage daily operations and profitability of River Lodge Paso and Farmhouse Paso.
• Oversee staffing, training, supply and product ordering, property maintenance, and guest interactions.
• Supervise heads of departments including Restaurant BOH, Restaurant FOH, Maintenance, Housekeeping, and Front Office.
• Implement company culture, vision, brand, and employee standards as envisioned by ownership and Nomada Hospitality.
• Oversee inventory and ordering, maintenance, and staffing, delegating where appropriate.
• Create monthly financial reports for the Nomada Financial Call per property.
• Serve as guest relations representative, ensuring timely resolution of issues and proper handling of VIP guests.
• Address property maintenance issues swiftly and efficiently.
• Communicate clear performance standards for all staff and maintain documentation for training and disciplinary actions.
• Oversee reordering of inventory levels, loss prevention, dynamic pricing, and monthly full inventory for all departments.
• Control labor costs across all departments and maintain company safety and sanitation standards.
• Ensure all communications systems and collateral are up to date, delegating where appropriate.
• Adhere to company policies regarding wage and hour law and take appropriate disciplinary actions.
• Work with Nomada to ensure brand standards are maintained and the work environment is clean and safe.
• Supervise events & groups manager to plan and implement special events according to company guidelines.
• Collaborate with Nomada marketing and accounting departments to meet reporting and marketing needs.
• Complete payroll for hotel and restaurant on time and verify hours and payment types.
• Oversee manager coverage across all departments at all times and communicate major issues to Nomada in a timely manner.
• Lead weekly management meetings and perform 90-day and yearly performance evaluations for subordinates.

Requirements

• Minimum of 5 years in a management position at a hotel, boutique property experience preferred.
• Experience managing full-service food and beverage operations.
• Excellent verbal and written communication skills.
• Special events experience preferred.
• Passion for and commitment to luxury hospitality.