Papa John's - No Fort Myers, FL

posted 6 days ago

Full-time - Manager
No Fort Myers, FL
51-100 employees
Food Services and Drinking Places

About the position

The General Manager position at Papa John's involves overseeing all functions of a restaurant to ensure high-quality products and customer service while maximizing profits. This role requires strong leadership, decision-making skills, and the ability to instill pride and accountability in team members. The General Manager will manage operations, ensure compliance with company policies and laws, and build a quality system with team members to meet customer expectations.

Responsibilities

  • Oversee all functions of the restaurant to ensure high-quality products and customer service.
  • Make quality decisions and instill pride and accountability in team members.
  • Manage operations including execution of company policies, procedures, and programs.
  • Ensure compliance with federal, state, and local laws and ethical business practices.
  • Build a system of quality with team members to meet Papa John's standards.
  • Respond promptly to customer concerns and solicit feedback to improve operations.
  • Recruit customer-focused team members and maintain adequate staffing levels.
  • Orient and train team members to exceed customer expectations.
  • Manage profit goals and ensure food, labor, and controllable costs stay within budget.
  • Maintain cleanliness and equipment of the restaurant.

Requirements

  • Must be 18 years or older.
  • Ability to read, write, and speak English fluently.
  • Experience in restaurant management or a similar role.

Nice-to-haves

  • Experience in a franchise environment.
  • Strong customer service skills.
  • Ability to work in a fast-paced environment.

Benefits

  • Competitive salary plus bonuses.
  • Relocation packages depending on experience.
  • Food discounts.
  • Training programs and continuing education.
  • Opportunity for advancement to become a Franchisee.
  • Health, dental, and vision insurance.
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