General Manager MUST BE 18

Papa John's - No Fort Myers, FL

Full-time - Manager

No Fort Myers, FL

51-100 employees

Food Services and Drinking Places

About the position

The General Manager position at Papa John's involves overseeing all functions of a restaurant to ensure high-quality products and customer service while maximizing profits. This role requires strong leadership, decision-making skills, and the ability to instill pride and accountability in team members. The General Manager will manage operations, ensure compliance with company policies and laws, and build a quality system with team members to meet customer expectations.

Responsibilities

• Oversee all functions of the restaurant to ensure high-quality products and customer service.
• Make quality decisions and instill pride and accountability in team members.
• Manage operations including execution of company policies, procedures, and programs.
• Ensure compliance with federal, state, and local laws and ethical business practices.
• Build a system of quality with team members to meet Papa John's standards.
• Respond promptly to customer concerns and solicit feedback to improve operations.
• Recruit customer-focused team members and maintain adequate staffing levels.
• Orient and train team members to exceed customer expectations.
• Manage profit goals and ensure food, labor, and controllable costs stay within budget.
• Maintain cleanliness and equipment of the restaurant.

Requirements

• Must be 18 years or older.
• Ability to read, write, and speak English fluently.
• Experience in restaurant management or a similar role.

Nice-to-haves

• Experience in a franchise environment.
• Strong customer service skills.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary plus bonuses.
• Relocation packages depending on experience.
• Food discounts.
• Training programs and continuing education.
• Opportunity for advancement to become a Franchisee.
• Health, dental, and vision insurance.