Small Cheval Rosemont - Rosemont, IL

posted 8 days ago

Full-time - Mid Level
Rosemont, IL

About the position

Small Cheval-Rosemont is seeking a dedicated and experienced Full-Time General Manager to lead our team. The ideal candidate will embody Hogsalt's values of harmony, accountability, and resilience, while providing genuine hospitality to guests and fostering a positive workplace culture. This role involves overseeing restaurant operations, managing staff, and ensuring financial health, all while maintaining a high standard of service.

Responsibilities

  • Progress and refine all areas of service in the restaurant.
  • Ensure all policies and procedures are followed, including recruiting, hiring, and training.
  • Communicate professionally and confidently with guests, employees, and leadership.
  • Complete general administrative tasks including daily opening and closing duties, cash handling, and payroll management.
  • Create and publish hourly schedules two weeks in advance, adhering to labor management standards.
  • Review store financials daily to manage expenses, labor, and overall revenue; lead monthly financial calls and present solutions to leadership.
  • Act as the point person for all guest relations, resolving service or food issues and promoting hospitality.
  • Work collaboratively with various teams to promote the overall financial health of the restaurant.
  • Provide consistent coaching and support for all hourly employees.

Requirements

  • At least two years of FOH leadership experience in quick-service or full-service restaurants.
  • Experience with staffing/scheduling, including recruiting, training, and payroll management.
  • Strong financial understanding and experience managing a P&L.
  • Ability to identify problems and be solution-oriented regarding service and restaurant operations.
  • Open availability including evenings, weekends, and holidays; schedule subject to modification.
  • Ability to frequently lift items weighing up to 50 pounds.

Nice-to-haves

  • Prep and cooking experience preferred.

Benefits

  • Commuter assistance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Life insurance
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