Oakes Kia - North Kansas City, MO

posted about 2 months ago

Full-time - Mid Level
North Kansas City, MO

About the position

We are looking for a General Manager to join our growing team at Oakes Kia. As our auto group continues to expand, we are excited to offer the possibility of some sweat equity ownership with this opportunity! The General Manager will play a crucial role in overseeing the profitability of all departments within the dealership. This position requires a strategic thinker who can develop and execute plans to achieve monthly and annual forecasts across all departments. The ideal candidate will have a consistent track record of successfully meeting and exceeding sales goals, along with a minimum of 3-5 years of automotive management experience. In this role, you will be responsible for hiring, mentoring, and monitoring the performance of all department heads. Maintaining superior customer service is paramount, and you will be expected to foster a dealership culture that prioritizes customer satisfaction. Daily review of critical metrics for every department will be essential, and you will need to make necessary adjustments to increase production. Additionally, you will assist in developing an advertising and marketing plan to attract more customers and build rapport with them to establish a strong customer network. You will work directly with employees and customers to develop relationships and help bridge any disconnects in the sales process. Providing training and support to all staff is a key responsibility, as is assisting sales managers in closing deals. This position is not just a job; it is an opportunity to develop your skills and discover your potential in a dynamic environment.

Responsibilities

  • Responsible for profitability in all departments in the dealership
  • Develop and execute a strategic plan to achieve monthly and annual forecasts for all departments
  • Hire, mentor and monitor the performance of all department heads
  • Maintain superior customer service (CSI) through dealership culture
  • Review critical metrics daily for every department and make necessary adjustments to increase production
  • Assist in developing an advertising and marketing plan
  • Work directly with employees and customers to develop relationships and help bridge disconnects in the sales process
  • Build rapport with customers to build a base of referrals to establish customer network
  • Provide training and support to all staff
  • Assist sales managers in closing deals and attracting more customers

Requirements

  • Consistent track record of successfully meeting and exceeding sales goals
  • Minimum high school diploma or GED equivalent required
  • Minimum 3-5 years of automotive management experience
  • Excellent communication and customer service skills
  • Understanding of inventory control
  • Strong computer and phone skills
  • Professional appearance and work ethic
  • Ambitious, goal oriented, and able to work within a dynamic environment
  • Valid driver's license and satisfactory Motor Vehicle Report (MVR)

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Employee assistance program
  • Professional development assistance
  • Employee discount
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