General Manager Old Trolley

$39,000 - $52,000/Yr

Papa John's - Summerville, SC

Full-time - Mid Level

Summerville, SC

Food Services and Drinking Places

About the position

The General Manager at Papa John's Pizza is responsible for overseeing all functions of the restaurant, ensuring high-quality products and services while driving profitability. This role involves managing operations, adhering to company policies, and fostering a positive work environment that promotes teamwork and customer satisfaction.

Responsibilities

• Manage operations of the restaurant
• Perform all company policies, procedures, programs, and systems
• Follow all federal, state, and local laws
• Use ethical business practices
• Build a system of quality with team members
• Respond to all customer concerns and issues
• Request customer and team member feedback
• Improve restaurant operations
• Build brand loyalty
• Recruit customer-focused team members
• Maintain adequate staffing levels according to projected sales
• Train team members to exceed customer expectations
• Build an atmosphere of teamwork, energy, and fun
• Manage profit goals
• Ensure food, labor and other controllable costs stay within budget
• Correct deviations by using the PROFIT System
• Manage the company's assets by keeping the restaurant clean
• Equip restaurant and maintain all equipment

Requirements

• Management experience
• Food management experience
• Quick service & fast food restaurant experience
• Customer service skills
• Restaurant management experience
• Mid-level pizza experience
• Food service experience
• Food industry experience
• Restaurant experience
• Hospitality management experience

Nice-to-haves

• Self-sufficient leader
• Great decision-making skills
• Ability to instill pride and accountability in team members

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Flexible schedule