General Manager Old Trolley

$39,000 - $49,400/Yr

Papa John's - Summerville, SC

Part-time - Mid Level

Summerville, SC

Food Services and Drinking Places

About the position

As a General Manager at Papa John's, you will be responsible for overseeing all functions of the restaurant, ensuring that high-quality products and services are delivered while also focusing on increasing profitability. This position is crucial as it involves managing the daily operations of the restaurant, which includes adhering to company policies, procedures, and systems, as well as complying with all federal, state, and local laws. You will be expected to use ethical business practices to build a strong team and a positive work environment. In this role, you will be tasked with building a system of quality with your team members, responding to customer concerns, and actively seeking feedback from both customers and team members to improve restaurant operations. Your leadership will be key in fostering brand loyalty and maintaining adequate staffing levels according to projected sales. You will also be responsible for training team members to exceed customer expectations and creating an atmosphere of teamwork, energy, and fun. Additionally, you will manage profit goals by ensuring that food, labor, and other controllable costs remain within budget. This includes correcting any deviations using the PROFIT System and managing the company's assets by keeping the restaurant clean and well-equipped. The General Manager position is not just about managing operations; it is about instilling pride and accountability in your team, making great decisions, and leading by example in a nurturing environment that promotes growth and advancement.

Responsibilities

• Manage operations of the restaurant.
• Perform all company policies, procedures, programs, and systems.
• Follow all federal, state, and local laws.
• Use ethical business practices in all operations.
• Build a system of quality with team members.
• Respond to all customer concerns and issues.
• Request customer and team member feedback to improve operations.
• Build brand loyalty among customers.
• Recruit customer-focused team members.
• Maintain adequate staffing levels according to projected sales.
• Train team members to exceed customer expectations.
• Build an atmosphere of teamwork, energy, and fun.
• Manage profit goals and ensure costs stay within budget.
• Correct deviations using the PROFIT System.
• Manage the company's assets by keeping the restaurant clean and well-equipped.

Requirements

• Experience in restaurant management.
• Strong decision-making skills.
• Ability to instill pride and accountability in team members.
• Self-sufficient leadership qualities.

Nice-to-haves

• Experience in a quick service or fast food restaurant environment.
• Previous experience in a managerial role.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance