General Manager - Operations

Williams-Sonoma - Olive Branch, MS

Full-time - Manager

Olive Branch, MS

1,001-5,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The General Operations Manager at Williams-Sonoma in Olive Branch, MS is responsible for providing leadership and strategic direction to ensure inventory accuracy and manage daily production schedules across distribution and transportation operations. This role is crucial in maintaining efficiency and productivity in a fast-paced supply chain environment, focusing on continuous improvement and customer commitment.

Responsibilities

• Provide overall leadership and management for inventory accuracy and production schedules.
• Drive continuous improvement in productivity, cost control, service, inventory accuracy, housekeeping, and safety.
• Achieve efficiency and production objectives consistent with quality requirements.
• Motivate and develop a team to work efficiently together.
• Develop, monitor, and achieve financial plans and budgets.
• Manage projects under aggressive time and dollar constraints.
• Operate to ensure peak productivity and corporate profitability.
• Manage and develop systems, processes, and procedures for inventory accuracy.

Requirements

• Bachelor's Degree in Business, Logistics, Supply Chain or related area.
• 6-8 years of management experience in distribution, logistics, or manufacturing environment (10-12 years in lieu of degree).
• Experience managing a large exempt workforce.
• Proficient knowledge of Microsoft Office applications (Excel, Access, PowerPoint, Microsoft Projects, etc.).
• Exceptional ability to deliver engaging presentations to all levels.

Nice-to-haves

• Master's Degree in Business, Logistics, Engineering, Supply Chain or related field.
• Previous Supply Chain Logistics, Transportation, or Engineering experience.
• Continuous improvement and lean manufacturing expertise.
• Experience with start-ups, business turnarounds, and new technologies.
• Change management experience including products and processes.
• Experience with final mile home delivery solutions.

Benefits

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations and holidays.
• Employee Assistance Programs.
• Time Off to Volunteer and Matching Gifts Community Service Program.
• Health benefits including dental and vision insurance.
• Legal and Identity Protection Plans.
• Pet Insurance.