General Manager - Optical Experience Required

National Vision - Memphis, TN

Full-time - Manager

Memphis, TN

501-1,000 employees

Health and Personal Care Retailers

About the position

The General Manager at America's Best is responsible for overseeing the daily operations of the store, ensuring high levels of customer service, managing personnel, and controlling inventory. This role is crucial in maintaining a positive customer experience and achieving sales and performance goals while fostering a supportive environment for associates. The position also emphasizes the importance of professional relations with doctors and other associates within the National Vision network.

Responsibilities

• Achieve and maintain the highest level of customer service.
• Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Investigate and compile competitive information.
• Provide daily and weekly statistics to District Manager and corporate office.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Hire, supervise and train all store associates.
• Motivate associates to exceed performance standards.
• Interface and maintain appropriate professional relations with the doctor, other National Vision associates and customers.

Requirements

• Ability to read, analyze and interpret general business periodicals, technical procedures or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Management experience in retail and/or optical industry.
• Proficient computer skills.

Benefits

• Competitive compensation including bonus potential.
• Health and dental insurance.
• 401k retirement savings with company match.
• Flex spending account.
• Paid personal time off.
• Paid company holidays.
• Parental leave.
• Employee eyewear discount.