General Manager | Overthrow Hospitality | Now Hiring

$75,000 - $85,000/Yr

Unclassified - New York, NY

Full-time - Mid Level

New York, NY

About the position

The General Manager at Overthrow Hospitality will oversee daily operations in partnership with the Operations & Leadership Team. This role requires a hands-on approach to managing staff and ensuring exceptional guest experiences in a busy restaurant environment. The GM will be responsible for coordinating restaurant operations, maintaining compliance with health and safety regulations, and driving financial performance through strategic planning and team development.

Responsibilities

• Coordinate the entire restaurant operation.
• Assist FOH staff with guest concerns, questions, and reservation inquiries.
• Organize and supervise shifts.
• Monitor compliance with sanitation and safety rules and regulations, control costs, and minimize waste.
• Meet restaurant financial objectives by preparing strategic forecasts, analyzing variances, initiating corrective actions, and establishing financial controls.
• Develop and implement strategies to increase average food and beverage checks.
• Control costs, purchases, and inventory by meeting with Head Chef and Beverage Directors.
• Review and evaluate usage reports.
• Control day-to-day operations by monitoring and scheduling labor, food, and supplies, and developing the management team.
• Accomplish company goals by accepting ownership for exploring new opportunities to add value to job accomplishments.
• Maintain professional restaurant image, including cleanliness and proper uniforms.
• Estimate restaurant needs and place orders for necessary items.
• Uphold all DOH guidelines and standards, ensuring food quality and customer satisfaction.
• Ensure compliance with insurance, legal, health, and safety obligations.
• Work with the Chef in creating new and cost-effective menu options.
• Create innovative ideas to streamline service and up-selling strategies.
• Monitor and evaluate levels of service.
• Direct hiring, supervision, and development of all serving FOH staff.
• Conduct orientation and oversee the training of new employees.
• Develop employees by providing ongoing feedback and conducting performance reviews.
• Maintain an accurate and up-to-date plan of restaurant staffing needs in collaboration with the Operations department.
• Motivate staff to work as a team to ensure food and service meet appropriate standards.
• Issue necessary disciplinary documentation and follow disciplinary progress procedures.
• Maintain a safe, secure, and healthy facility environment.
• Prepare policies and standard operating procedures; implement production, productivity, quality, and patron service standards.

Requirements

• Proven experience as a General Manager or similar role in the hospitality industry.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle multiple tasks and prioritize workload in a fast-paced environment.
• Knowledge of restaurant operations, including financial management and compliance with health and safety regulations.

Nice-to-haves

• Experience in developing and implementing strategies to increase sales.
• Familiarity with inventory management and cost control practices.
• Creative problem-solving skills to enhance guest experiences.

Benefits

• Competitive salary range of $75k - $85k.
• Opportunities for professional development and growth within the company.