General Manager - PDX Portland International Airport - Full-Time

Smarte Carte • Portland, OR

405d • $70,000 - $75,000

About The Position

The General Manager at Smarte Carte, located at Portland International Airport, is responsible for overseeing all airport operations, ensuring customer satisfaction, and managing a multi-million-dollar P&L. This role involves building a strong team, improving operational efficiency, and driving profitability while fostering a culture of accountability and performance. The position offers opportunities for career advancement within senior management.

Requirements

• Minimum of 3 years of experience in operational functions such as manufacturing, logistics, or process improvement.
• Strong P&L management experience is required.
• At least 3 years of direct management experience with the ability to manage diverse teams.
• Possess strategic leadership and planning skills, along with business assessment acumen.
• Experience in a cross-functional team environment and proven change management leadership capability.
• Strong analytical skills and political organization acumen.

Nice To Haves

• Experience with Lean and Six Sigma methodologies.
• Proficiency in Microsoft Office/Suite.
• Ability to forge solid relationships with external constituents.

Responsibilities

• Direct all airport operations and manage a team of front-line managers and support staff.
• Ensure customer satisfaction and employee engagement while building a culture of accountability and integrity.
• Manage the airport's P&L, achieving annual revenue and EBITDA goals.
• Apply continuous improvement methodologies such as Lean and Six Sigma to enhance productivity and service quality.
• Develop new business opportunities related to airport services and vending.
• Oversee cash collection and maintenance of equipment.
• Maintain strong relationships with key stakeholders within the airport community and peers at Smarte Carte.

Benefits

• Group Health & Dental Insurance
• Company Paid Life Insurance
• Company Paid Short-term Disability
• Matching 401k
• Paid Time Off
• Paid Sick Time
• Paid Holidays
• Wellness Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree