General Manager Restoration Mitigation

$90,000 - $120,000/Yr

Encore Construction Co - Arlington, WA

Full-time - Manager

Arlington, WA

Construction of Buildings

About the position

The General Manager will lead the restoration team at Encore Construction, focusing on operations related to water damage restoration, mold remediation, and fire restoration. This hands-on leadership role emphasizes customer satisfaction and operational efficiency, requiring a strong background in the restoration industry.

Responsibilities

• Oversee all aspects of the restoration business, including water damage restoration, mold remediation, and fire restoration.
• Ensure compliance with safety regulations and industry standards while maintaining a clean and organized work environment.
• Manage and train staff on proper use of hand tools and equipment necessary for restoration projects.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Build strong relationships with clients to ensure high levels of customer satisfaction.
• Coordinate with insurance companies and other stakeholders during the claims process.
• Monitor project progress, ensuring timely completion within budget constraints.
• Conduct regular inspections of job sites to ensure quality control and adherence to safety protocols.

Requirements

• Proven experience in a management role within the restoration industry or related field.
• Strong knowledge of water damage restoration techniques, mold remediation processes, and fire restoration practices.
• Familiarity with carpet cleaning methods is a plus.
• Excellent leadership skills with the ability to motivate and develop a team.
• Strong problem-solving skills with an emphasis on restoring properties efficiently while maintaining high standards of cleanliness.
• Ability to build effective relationships with clients, employees, and contractors.
• Xactimate experience of 5 years.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• On-the-job training
• Vision insurance
• Safety equipment provided
• Opportunities for advancement