General Manager / Retail Clinic Manager

$65,000 - $72,000/Yr

Options Medical Weight Loss

Full-time - Mid Level

Ambulatory Health Care Services

About the position

The General Manager / Retail Clinic Manager at Options Medical Weight Loss is responsible for leading all aspects of a clinic, ensuring it meets or exceeds a revenue target of $100k/month. This role emphasizes clinic and staff development, patient care, and sales performance, while also managing the clinic's P&L. The Clinic Manager will drive new patient acquisition, retention, and satisfaction, while fostering a high-performance culture within the team.

Responsibilities

• Lead all operations within the clinic, ensuring a motivated and effective team.
• Own the clinic P&L and drive profitability performance.
• Manage patient care and sales teams to meet business goals.
• Coach and develop new sales team members to meet KPI standards.
• Ensure high levels of patient care and satisfaction.
• Create a KPI-driven culture focusing on retention and lead generation.
• Build and sustain a high-performance culture through team development.
• Evaluate employee performance and recommend promotions.
• Serve as a subject matter expert on Options programs and train staff accordingly.
• Work with the Regional Director to establish objectives and goals.
• Ensure compliance with laws, regulations, and standards.

Requirements

• Bachelor's degree in business or related field preferred.
• Five years in a management role within the weight loss, retail, medical spa, or related industry required.
• Three years of experience in a sales role.
• Three years of inventory and budget management experience.
• Three years of people management experience, including setting and reaching quotas.
• Two years of interviewing and selection experience.

Nice-to-haves

• Experience in a medical or wellness environment.
• Strong understanding of HIPAA and OSHA protocols.

Benefits

• Medical (Employer supplemented)
• Dental insurance
• Vision insurance
• Parental PTO
• Employer-paid short-term disability
• Paid Time Off (PTO)
• Long-Term Disability
• Flexible Spending Account (FSA)
• Employer Assistance Program (EAP)
• Continuing Education Reimbursement
• Ongoing Team building Events and Experiences
• Employee recognition and rewards program
• Generous discount on Options Medical Services and Products (up to 40%)
• Promotion and Career Growth Opportunities