General Manager | Sales / Operations Manager

$45,000 - $55,000/Yr

Drybar Shops - Charleston, SC

Full-time - Mid Level

Charleston, SC

About the position

The General Manager / Sales Operations Manager at Drybar Shops is responsible for overseeing salon operations, ensuring smooth daily functioning, and leading a team to deliver exceptional customer service. This role offers growth opportunities within the beauty and cosmetology industry, focusing on sales management and operational excellence.

Responsibilities

• Oversee salon operations and ensure smooth daily functioning.
• Lead and manage a team effectively, implementing structure, policies, and procedures.
• Provide exceptional customer service and address any issues that arise.
• Set expectations and goals for the team, delegating tasks as necessary.
• Train and motivate staff to achieve high performance and customer satisfaction.
• Utilize project management skills to organize and execute salon activities.

Requirements

• Experience in management, particularly as a sales manager, operations manager, or general salon manager.
• Excellent leadership skills with the ability to lead a team efficiently.
• Strong customer service orientation and problem-solving abilities.
• Strong verbal and written communication skills.
• Interpersonal skills to communicate confidently with team members and customers.
• Excellent organizational and project management skills.
• Ability to work flexible days and hours, including nights, weekends, and holidays.

Nice-to-haves

• Experience with MindBody software.
• Cosmetology license or hair stylist experience.

Benefits

• Competitive pay and bonus structure ($45,000 - $55,000 annually)
• Medical insurance
• Paid time off (PTO)
• Free and discounted services