General Manager (San Antonio/Corpus Christi)

thyssenkrupp - San Antonio, TX

Full-time - Manager

San Antonio, TX

Machinery Manufacturing

About the position

The General Manager at TK Elevator is responsible for driving revenue growth and managing the branch's profit and loss (P&L) by overseeing all departments and lines of business. This role emphasizes the importance of safety, professionalism, and customer service while ensuring that the branch meets its financial commitments and operational goals. The General Manager leads by example, fostering a culture of ownership and pride in the branch's successes.

Responsibilities

• Supervises department managers and superintendents, providing direction and training.
• Communicates company policies, procedures, and objectives to all branch personnel.
• Administers the company safety program and performs safety audits as necessary.
• Ensures compliance with company directives and initiatives by all branch personnel.
• Manages profit and loss, using accounting reports to measure departmental performance.
• Works with sales managers to increase the customer base and directly handles sales management responsibilities as needed.
• Oversees retention of service contracts and plays a leadership role in customer retention programs.
• Develops and maintains strong working relationships with clients, elevator consultants, and building owners.
• Ensures timely and consistent performance management for both union and non-union employees.
• Maintains knowledge of market area, including sales backlog and service volume.
• Stays updated on federal, state, and local elevator industry code requirements and labor laws.
• Reviews and approves invoices, accounts receivables, and assists in the collection of problem accounts.

Requirements

• Thorough knowledge of the elevator industry and general management methods.
• Bachelor's degree or equivalent extensive industry and management experience.
• Two years' experience managing at a branch departmental level or equivalent experience.
• Proven success in managing and developing talent within the workforce.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form.