General Manager- Shepherdsville

$86,000 - $86,000/Yr

Cheetah Clean Auto Wash - Shepherdsville, KY

Full-time - Mid Level

Shepherdsville, KY

About the position

The General Manager at Cheetah Clean Auto Wash is responsible for the successful operation and profitability of the store. This role involves leading the team, ensuring high standards of customer service, and managing various operational aspects including hiring, training, and inventory management. The General Manager will also act as a key point of contact for resolving customer and employee issues, while fostering a positive work environment.

Responsibilities

• Lead by example and showcase the standard for customer service, quality, and cleanliness.
• Create a positive and fun working environment.
• Continuously educate store teams on products, services, promotions and/or operational initiatives.
• Act as the store expert on the POS system, wash equipment, application processes and service initiatives.
• In partnership with the Operations Team and Human Resources, hire or promote, train and evaluate Supervisors, Sales and Crew members.
• Field and resolve customer or employee issues, partnering with CEO, HR and/or the Operations Teams and Training Manager as needed.
• Manage the store level claims process.
• Maintain proper chemical and supply inventory.
• Ensure all opening and closing procedures are followed.
• Write staff schedule, manage call outs, and proactively manage labor.
• Lead any other store level operational initiatives as needed.
• Maintain, troubleshoot, and complete general repairs on wash equipment.

Requirements

• 3-5 years in a leadership role.
• Team player who is willing to jump in and get the work completed.
• Highly motivated, self-directed individual with the ability to multi-task.
• Ability to work up to 50 hours per week and a variety of hours including weekend shifts.

Benefits

• Health insurance: 80/20
• 401(k) with company match
• Paid Time Off - up to 4 weeks
• Free Car Washes