General Manager/Store Leader

$35,000 - $48,000/Yr

Gambino's Pizza of Andover - Andover, KS

Full-time - Manager

Andover, KS

11-50 employees

About the position

The General Manager/Store Leader at Gambino's Pizza of Andover is responsible for maintaining high standards of food quality, service, and marketing to maximize profits through effective leadership and customer service. This role requires a commitment to working 40-45 hours a week, including weekends, and the flexibility to manage both lunch and dinner shifts. The ideal candidate will lead the team in creating a positive work environment and ensuring customer satisfaction.

Responsibilities

• Ensuring cost categories/controllable expenses are controlled to company guidelines/budgeted levels
• Working within the restaurant to produce positive sales growth by executing standards in all areas
• Maintaining adequate staffing levels to meet all scheduling requirements
• Preparing and conducting performance appraisals for Team Members, Shift Leaders, and Assistant Managers
• Coaching, counseling, training, and developing all Team Members and managers to expected certification and performance levels
• Ensuring that all food service sanitation guidelines/regulations are met
• Ensuring excellent levels of customer service on all shifts and properly handling guest complaints/concerns to facilitate repeat business
• Providing relevant and timely feedback to the owner on operating results
• Effectively managing turnover by practicing effective selection and training and treating staff with respect

Requirements

• Proven experience in a managerial role within the restaurant industry
• Strong leadership and team management skills
• Excellent customer service skills
• Ability to work flexible hours, including weekends and evenings
• Knowledge of food service sanitation guidelines

Nice-to-haves

• Experience with budgeting and financial management
• Strong communication skills
• Ability to develop and implement training programs

Benefits

• Flexible schedule
• Paid time off
• Retirement plan
• Tuition reimbursement