General Manager - Three Oaks Hospitality

$64,000 - $75,000/Yr

Three Oaks Hospitality - Tampa, FL

Part-time,Full-time - Mid Level

Tampa, FL

About the position

The General Manager at Three Oaks Hospitality is responsible for overseeing the daily operations of the restaurant, ensuring guest satisfaction, and managing staff. This role involves a variety of tasks from customer service to financial management, all aimed at enhancing the restaurant's performance and creating a positive work environment.

Responsibilities

• Oversee all aspects of restaurant operations, including staff management, customer service, and financial performance.
• Develop and implement strategies to increase sales and profitability.
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Create and maintain a positive work environment that fosters teamwork and employee development.
• Ensure customer satisfaction with all aspects of the restaurant and dining experience.
• Handle customer complaints, resolving issues in a diplomatic and courteous manner.
• Train and educate staff members to provide exceptional service and maintain high standards.
• Ensure compliance with alcoholic beverage regulations.
• Estimate food and beverage costs.
• Assist in the management of schedules for full-time and part-time staff.
• Monitor inventory levels and order supplies as needed.
• Conduct daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluate restaurant equipment for repairs and maintenance, schedules for service.
• Manage cash flow, records, and credit card payments.
• Prepare and submit operations reports and other documentation requested by the director.
• Perform other duties as assigned.

Requirements

• High school diploma or GED
• Minimum of 3 years of experience in restaurant management or a similar role
• Valid Food Handlers Certificate
• Strong supervisory and leadership skills with the ability to motivate and inspire a team.
• Excellent interpersonal skills with a focus on customer service.
• Strong organizational skills with the ability to multi-task and prioritize responsibilities.
• Knowledge of financial management principles, including budgeting, cost control, and revenue analysis.
• Strong knowledge of food service operations, including cooking techniques, menu planning, and food safety regulations.
• Proficiency in using Aloha POS or similar point-of-sale systems.
• Proficient with Microsoft Office Suite or related software.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off