General Manager-Travel Center

About the position

The General Manager for the Travel Center is responsible for overseeing all operations of a large complex travel center, which includes retail, truck service, quick serve restaurants, and casual dining. This role involves leading and mentoring a team of managers, ensuring effective day-to-day operations, managing profit and loss, and maintaining high standards of customer service. The position requires strong leadership skills and the ability to operate independently in a fast-paced environment.

Responsibilities

• Manage all operations of a large complex travel center including retail, truck service, quick serve restaurants, and casual dining.
• Lead and mentor a team of managers allocated to different departments within the location.
• Ensure accountability for all facets of retail convenience day-to-day operations.
• Oversee profit and loss (P&L) management and customer service standards.
• Manage point of sale (POS) systems and office technologies.
• Communicate effectively with team members and provide training as needed.

Requirements

• 3+ years of travel center management experience with P&L ownership.
• High level of business acumen and ability to work autonomously.
• Experience in hiring, training, mentoring, and leading a team to success.
• Strong computer skills and excellent communication abilities.

Nice-to-haves

• Experience in the convenience store and travel center industry.
• Ability to embrace and build a strong company culture.

Benefits

• Health insurance
• 401(k)
• Paid time off
• 401(k) matching