General Manager - Washington

$45,760 - $51,750/Yr

Sonic Drive-In - Marysville, WA

Full-time - Mid Level

Marysville, WA

Food Services and Drinking Places

About the position

The General Manager at Sonic Drive-In is responsible for leading the restaurant team to deliver exceptional food service experiences. This role involves managing staff, ensuring operational standards are met, and maintaining a focus on customer service. The General Manager will oversee training, inventory management, and financial reporting while fostering a positive work environment.

Responsibilities

• Manages, trains, monitors, and coaches team members.
• Directs and assigns employees to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance with policies and practices.
• Performs restaurant opening and/or closing duties.
• Prepares work schedules; monitors and adjusts staffing levels based on business needs.
• Monitors and maintains restaurant inventory levels; places orders for food, paper, and other supplies within cost control procedures.
• Completes and maintains all drive-in restaurant employment-related records and payroll records.
• Reinforces a customer service mentality and ensures all employees are focused on guest service.
• Immediately and respectfully resolves guest requests; keeps Area Supervisor apprised of issues.
• Interviews and hires restaurant crew and management team members to achieve proper staffing levels.
• Prepares all necessary operational reports; develops appropriate action plans to resolve unfavorable financial and/or sales trends.
• Develops and implements a marketing plan.

Requirements

• High school diploma or equivalent required; advanced studies in business or restaurant management preferred.
• Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision.
• Required to work a 50-hour work week that includes irregular hours, nights, weekends, and holidays.
• Knowledge of recruiting, interviewing, and selection practices.
• Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations.
• Leadership and supervisory practices and skills; effective verbal and written communication skills.
• Basic accounting and computer skills.
• Ability to follow directions, work with autonomy, and multi-task.
• Problem-solving, decision-making, and conflict-resolution skills.
• Willingness to abide by the appearance, uniform, and hygiene standards at SONIC.

Benefits

• Operational bonus potential up to $15K per year.
• Regularly scheduled overtime at 1.5x hourly rate.