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General Manager Wellness Sales
$85,000 - $100,000/Yr
The Talent Shop - Rockville, MD
posted about 2 months ago
Full-time - Mid Level
Rockville, MD
About the position
The General Manager Wellness Sales is a key leadership role within a fast-growing boutique wellness studio, responsible for overseeing studio operations, sales, and customer service. This position requires a driven individual with a strong focus on guest experience and sales performance, ensuring that the studio meets its operational and financial goals while providing an empowering environment for students participating in yoga classes.
Responsibilities
- Welcome students for various yoga classes and ensure a positive experience.
- Oversee the studio's functionality, ensuring maintenance and customer service standards are upheld.
- Manage and grow revenue streams including memberships and retail sales.
- Create and execute ongoing marketing plans focused on client acquisition and retention.
- Recruit, hire, train, supervise, and mentor studio staff.
- Manage the studio budget, spending, and reporting.
- Handle maintenance issues, inventory, and cleaning.
- Participate in grassroots marketing partnerships to drive new guest traffic.
- Manage social media presence for the studio.
- Collaborate with the Studio Owner and National Sales Director to ensure studio health and profitability.
Requirements
- 2+ years of retail/service sales experience, preferably in membership sales.
- Demonstrated experience in meeting personal sales goals.
- Experience in training staff on sales protocols.
- Proven ability to generate and follow up on leads.
- Experience supervising staff successfully.
- Fluency in English with excellent verbal and written communication skills.
- Strong customer service skills and ability to excel in a fast-changing environment.
- Highly organized with the ability to prioritize and meet deadlines.
- Professional, punctual, reliable, and neat with strong attention to detail.
- Trustworthy with the ability to handle confidential information.
Nice-to-haves
- Experience with ClubReady software.
- Knowledge of yoga or wellness industry.
Benefits
- Competitive base salary based on experience and performance.
- Commission paid on sales.
- Bonus based on performance.
- Health Insurance Reimbursement.
- Paid Time Off.
