General Manager

Gfl Environmental - Hartland, MI

Full-time - Manager

Hartland, MI

Waste Management and Remediation Services

About the position

The General Manager is responsible for overseeing the operations of a facility generating up to $19 million in revenue. This role involves setting strategic direction, providing leadership, and ensuring effective and profitable operations while maintaining high production standards and a sound risk management program. The General Manager will also promote employee relations and facilitate business expansion.

Responsibilities

• Oversee responsibilities and coordinate efforts of Facility Manager(s), Sales Manager, Administrative personnel, and Maintenance Manager.
• Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing, and evaluating personnel.
• Adhere to all wage and hour laws and compensate personnel according to established guidelines.
• Establish high appearance standards for all employees.
• Ensure safe working conditions for all jobs and implement a Safety Program.
• Plan and route collection services to best utilize personnel and equipment.
• Implement corporate guidelines concerning the Preventive Maintenance program.
• Establish an effective container repair, delivery, and switch-out program.
• Develop and implement a cost control program that monitors buying practices.
• Establish production standards for each phase of operation.
• Promote an accident prevention program to reduce claims and recognize safe employees.
• Enter payroll into the system bi-weekly.
• Ensure Operations Supervisors utilize the Full Route Roll-Off Dispatch system.
• Utilize Route Smart system to plan optimized compaction routes.
• Ensure commercial and residential route audits are completed annually.
• Conduct Roll Off account profitability analysis semi-annually.
• Ensure a purchase order system is used for all purchases with clear guidelines.
• Ensure all services are billed and revenues collected timely.
• Review profit and loss statements monthly and make necessary adjustments.
• Develop an operations profit plan including sources of income and cost of operations.
• Partner with Sales Manager to develop a sales forecast for each product or service.
• Establish pricing guidelines for each product/service.
• Promote a strong customer focus throughout the operation.
• Manage the sales force in meeting objectives and establishing priorities.
• Ensure the sales team uses approved software to track potential customers.
• Seek opportunities for growth and expansion in assigned market areas.
• Identify and adjust to trends impacting service quality or profit margins.
• Establish a system for reviewing and negotiating existing contracts.
• Participate in local civic affairs and represent the company positively.
• Perform other job-related duties as assigned.

Requirements

• Bachelor's Degree from a four-year college or university or equivalent experience in an operational environment.
• Five or more years of experience in the waste industry or equivalent combination of education and experience.
• Working knowledge of equipment required to collect, process, or dispose of waste material.
• Excellent leadership, communication, and management skills.
• Ability to read and interpret safety rules, instruction manuals, and reports.

Nice-to-haves

• Experience in managing a large team in a facility operation.
• Familiarity with waste management regulations and compliance standards.

Benefits

• Health insurance
• 401k retirement plan
• Paid time off
• Professional development opportunities
• Employee discounts