General Manager

Red O Westlake Village • Westlake Village, CA

405d • $100,000 - $115,000

About The Position

The General Manager at Red O Westlake Village is responsible for overseeing the daily operations of the restaurant, ensuring a high-quality guest experience, and managing staff effectively. This role involves concept development, executing the beverage program, and maintaining financial oversight through cost accounting and budget management. The General Manager will work closely with the Executive Chef and other team members to ensure smooth service and operational efficiency.

Requirements

• Proven experience in hospitality management.
• Strong understanding of cost accounting principles.
• Demonstrated ability to manage and lead a team effectively.
• Excellent customer service skills and a focus on guest satisfaction.
• Ability to analyze financial statements and manage budgets.

Nice To Haves

• Experience in beverage program management.
• Knowledge of COVID-19 safety protocols and compliance.

Responsibilities

• Direct oversight of day-to-day operations, including executing companywide shared standards and dining room management.
• Coordinate with the Executive Chef to facilitate efficient service and communication between front and back of house.
• Model exemplary behavior for staff by being active in all areas of the restaurant during service.
• Monitor and evaluate food, beverage, and service offerings to maintain guest satisfaction.
• Resolve guest complaints in a friendly and timely manner, both in-person and online.
• Oversee the beverage program, maintaining proper inventory levels and visual displays.
• Create and develop incentive programs to promote staff engagement and sales.
• Review budgets and operating statements to assist in financial management.
• Maintain labor control by scheduling according to forecasts and adjusting as needed.
• Supervise the submission and auditing of financial documents and payroll processes.
• Ensure the department is adequately staffed and manage recruitment and training of new hires.
• Supervise all FOH staff, ensuring proper training and adherence to service standards.
• Conduct weekly inventory checks and ensure accurate reporting of counts.

Benefits

• Competitive salary ranging from $100,000 to $115,000 per year.
• Opportunities for professional development and training.

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: No Education Listed