General Manager

Veterans Canteen Service - Amarillo, TX

Full-time - Mid Level

Amarillo, TX

Administration of Human Resource Programs

About the position

The General Manager position at the Veterans Canteen Service (VCS) is a leadership role focused on managing food and retail operations that serve Veterans and their families. This role emphasizes a commitment to service and hospitality while overseeing multiple units within a fast-paced environment. The ideal candidate will have a passion for supporting Veterans and a proven track record in food and retail management, with responsibilities that include staff development, sales growth, and operational efficiency.

Responsibilities

• Oversee daily operations of cafés, retail stores, coffee shops, and vending machines.
• Manage inventory, supply costs, and shrinkage controls.
• Develop and implement strategies to build sales and increase profits.
• Lead staff development and training initiatives.
• Ensure compliance with health and safety regulations, including ServSafe certification requirements.
• Utilize computer skills for reporting and management tasks, including proficiency in Microsoft applications and POS systems.

Requirements

• Minimum of 3-5 years of direct food/retail management experience.
• Experience with inventory management and P&L management.
• Proven track record of building sales and increasing profits.
• Strong problem-solving skills and ability to assess business needs.
• Hands-on leadership with a focus on service and hospitality.
• Proficient in Microsoft applications (Word, Excel, etc.).
• Experience with POS systems.
• ServSafe certification required or to be obtained within 90 days of hire.

Nice-to-haves

• Associate Degree in Business, Hospitality, or Management preferred.

Benefits

• Child Care Subsidy Program
• Public Transportation Benefits (Bus Pass)
• Annual Cost of Living Pay Increases
• Major Medical, Dental, Vision Insurance & Life Insurance
• Vacation & Sick Leave including 11 paid Federal Holidays
• Company Contribution to Retirement Savings Plan