General Manager

$45,760 - $62,400/Yr

Wingstop - FWS - Westminster, CO

posted 5 days ago

Full-time - Mid Level
Westminster, CO

About the position

The General Manager at Wingstop is responsible for overseeing daily operations, ensuring exceptional customer service, and managing both front and back-of-house teams. This role requires strong leadership skills, a focus on operational excellence, and a passion for team development and business growth.

Responsibilities

  • Oversee daily operations of the store in partnership with the District Manager.
  • Provide exceptional customer service and manage the front- and back-of-house teams.
  • Recruit, select, orient, and train team members in collaboration with the District Manager.
  • Manage performance of team members, including coaching and counseling.
  • Communicate job expectations and monitor employee performance.
  • Perform regular restaurant inspections to ensure standards are met.
  • Track inventory and maintain accurate record keeping.
  • Resolve issues with food preparation and customer service.
  • Maintain a safe and healthy facility environment by enforcing sanitation standards.
  • Accomplish company goals by accepting ownership of new responsibilities.

Requirements

  • Minimum of 2 years of previous food service or restaurant supervisory experience.
  • Food Handler Certification required (can be obtained during onboarding).
  • Experience using a computer and register (POS) system.
  • Available to work flexible hours including mornings, evenings, weekends, and holidays.

Nice-to-haves

  • Spanish speaking is a plus.

Benefits

  • 401(k) with 4% match
  • Cell phone reimbursement
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
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