General Manager

QDOBA Mexican Eats - Ann Arbor, MI

Full-time - Manager

Ann Arbor, MI

Food Services and Drinking Places

About the position

The General Manager at Qdoba is a leadership role focused on delivering exceptional customer service and managing restaurant operations. This position requires a confident decision-maker with a strong background in guest service, employee management, and financial oversight. The General Manager will ensure the restaurant meets sales goals, maintains food safety standards, and fosters a positive work environment for team members.

Responsibilities

• Maintain fast, accurate service and provide excellent customer service.
• Maximize store sales goals versus budget, including participation in marketing programs.
• Oversee and partner on increasing catering sales.
• Train, monitor, and reinforce food safety procedures.
• Work with the leadership team to meet sales goals.
• Manage food and labor costs.
• Execute company policies and procedures.
• Monitor food inventory levels and order product when necessary.
• Manage and maintain safe working conditions.
• Manage crew member employees to encourage growth and reduce turnover.
• Interview and hire team members.
• Provide proper training for team members.
• Anticipate and identify problems and initiate appropriate corrective action.
• Ensure continual improvement of Quality, Service, and Cleanliness.

Requirements

• Proven track record in guest/customer service.
• Experience in employee management.
• Strong business and financial management skills.
• Excellent communication skills, both written and verbal.

Nice-to-haves

• Experience in the restaurant industry.
• Knowledge of food safety procedures.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Tuition reimbursement
• Vision insurance