General Manager

Drm International - Tomah, WI

Full-time - Mid Level

Tomah, WI

Food Services and Drinking Places

About the position

The General Manager at DRM Arby's in Tomah, WI, is responsible for leading the restaurant team to provide exceptional service and maintain a positive family-oriented culture. This role involves overseeing daily operations, ensuring customer satisfaction, and fostering a supportive environment for both employees and customers. The General Manager will also participate in leadership development programs and have opportunities for career advancement while enjoying various employee benefits.

Responsibilities

• Inspire and support the team to provide excellent service to customers.
• Generate weekly schedules to ensure adequate restaurant capacity and a positive customer experience.
• Maintain a welcoming family culture through coaching, discipline, and hiring practices.
• Oversee routine ordering and inventory to ensure sufficient product levels for customer satisfaction.
• Ensure cleanliness and safety in the restaurant by adhering to maintenance and food safety guidelines.
• Adapt to various situations to support team members in meeting customer needs.
• Resolve customer issues and employee wellness concerns calmly and effectively.
• Execute marketing plans accurately and on time to encourage repeat customer visits.
• Review profit and loss statements with the District Manager and take necessary actions to address issues.
• Build positive relationships with customers and coworkers to enhance quality of life.

Requirements

• Desire to grow and succeed in personal and professional development.
• Strong people-oriented relationship skills.
• Ability to occasionally lift up to 50lbs and prepare food items.
• Demonstrated drive, determination, punctuality, and responsibility in scheduled shifts.
• 3-5 years of experience leading a diverse team in a restaurant or equivalent education.
• Valid driver's license and insurance with an adequate driving record.
• Ability to work flexible hours and independently with various personalities.
• Successful completion of a background check and must be at least 18 years old.
• Ability to meet tight deadlines and work in a fast-paced environment.

Benefits

• Health, Dental, Vision, and Life Insurance
• Long Term Disability
• Paid Time Off
• Bonus Opportunities
• Years of Service Program
• 401(k) Plan
• Employee Referral Bonus Opportunities