General Manager

Drm International - Sparta, WI

Full-time - Mid Level

Sparta, WI

Food Services and Drinking Places

About the position

The General Manager at DRM Arby's in Sparta, WI, is responsible for leading the restaurant team to provide exceptional customer service while maintaining a positive and family-oriented work culture. This role involves overseeing daily operations, ensuring product availability, and fostering a welcoming environment for both employees and customers. The General Manager will also participate in leadership development programs and has opportunities for career advancement.

Responsibilities

• Inspire and support the team to provide excellent service to customers.
• Generate weekly schedules to ensure adequate restaurant capacity.
• Maintain a positive family culture through coaching and hiring practices.
• Oversee routine ordering and inventory to ensure product availability.
• Ensure cleanliness and safety in the restaurant according to guidelines.
• Adapt to various situations to support team members in their roles.
• Resolve customer issues and employee wellness concerns calmly and effectively.
• Execute marketing plans accurately and on time to encourage repeat visits.
• Review profit and loss statements with the District Manager and take necessary actions.

Requirements

• 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education.
• Strong people-oriented relationship skills.
• Ability to occasionally lift up to 50lbs and prepare food items.
• Demonstrated drive, determination, and punctuality in scheduled shifts.
• Valid driver's license and insurance with an adequate driving record.
• Ability to work flexible hours and independently with various personalities.
• Satisfactory completion of a background check and must be at least 18 years old.
• Ability to meet tight deadlines and work in a fast-paced environment.

Benefits

• Health, Dental, Vision, and Life Insurance
• Long Term Disability
• Paid Time Off
• Bonus Opportunities
• Years of Service Program
• 401(k) Plan
• Employee Referral Bonus Opportunities