General Manager

Sonic Drive-In - Paragould, AR

Full-time - Mid Level

Paragould, AR

Food Services and Drinking Places

About the position

As a General Manager at SONIC Drive-In, you will oversee and manage the daily operations of the Drive-In, ensuring quality food service in a clean, safe, and efficient manner. This role is crucial for providing an enjoyable experience for guests and involves accountability for all aspects of the Drive-In's operations.

Responsibilities

• Hiring, training, managing, supervising, directing, and developing staff to provide a SuperSONIC experience to every guest
• Demonstrating a Fair, Firm, Fun leadership approach and leading by example
• Managing a profit and loss statement to exceed expectations weekly, monthly, and yearly
• Resolving employee concerns thoughtfully and swiftly
• Celebrating team successes and coaching for improved performance
• Setting expectations and providing clear, continuous feedback
• Creating a positive atmosphere during shifts
• Helping employees understand their roles by sharing the 'why' behind tasks
• Using metrics to evaluate Drive-In performance and implement improvements
• Engaging with the community to grow sales and brand presence
• Maintaining and enforcing SONIC safety and sanitation standards
• Complying with all federal, state, and local laws and regulations

Requirements

• Prior management experience in the restaurant or retail industry preferred
• High standards for self and team
• Positive attitude during rushes or stressful situations
• Resiliency in problem-solving and continuous improvement
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks
• Excellent leadership and communication skills
• Associate's degree in Business or related field preferred
• Willingness to work irregular hours, including nights, weekends, and holidays
• High school diploma or equivalent required
• Minimum of two years of restaurant management experience, preferably in QSR
• Knowledge of recruiting, interviewing, and selection practices
• Knowledge of federal and state labor laws and local health regulations
• Effective verbal and written communication skills
• Basic accounting and computer skills
• Ability to follow directions and work autonomously
• Problem-solving, decision-making, and conflict-resolution skills
• Willingness to adhere to appearance, uniform, and hygiene standards