General Manager

Elevate Entertainment Group - Hutto, TX

Full-time - Mid Level

Hutto, TX

About the position

The General Manager at Elevate Entertainment Group is responsible for overseeing the operations of dine-in and traditional theaters, bowling, virtual reality, food and beverage, and gaming operations. This role involves being a brand ambassador, coordinating events, strategizing revenue generation, and maximizing sales to achieve company goals. The General Manager also provides leadership and development to team members, ensuring a professional and safe work environment.

Responsibilities

• Trains, coaches and develops cast members in their specific job functions
• Interviews, hires and evaluates cast members
• Prepares administrative reports and special reports for senior management/corporate office
• Responsible and accountable for cash handling procedures and policies to avoid discrepancies
• Inspects building (including parking lot and lawn), and equipment conditions
• Initiates repair and maintenance on building, property and equipment according to company policy
• Organizes and conducts team meetings and training sessions
• Controlling costs, including all direct operating expenses; purchasing and ordering inventory and other supplies needed for daily operations
• Monitoring risk management as it pertains to venue, i.e., team member and guest safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents
• Ensuring cast members meet EVO Entertainment guest service standards by performing daily opening, closing, operational, and administrative duties and proper staffing in each area
• Working effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners
• Performs other related duties as necessary or assigned

Requirements

• Bachelor's Degree in hospitality, management or related field preferred
• Minimum 5 years of dining theater, entertainment center or restaurant operations management experience in high-volume operation
• Minimum 3 years of F&B management experience in a high-volume management role ideally with full-service bar and kitchen
• Proven track record of operational excellence
• Required state alcohol-server and Manager ServSafe Certification required
• Availability to work during holidays, nights, and weekends with increased hours during peak times

Nice-to-haves

• Strong written and verbal communication skills
• Strong decision-making skills
• Resourceful problem-solving skills
• Self-motivated and results driven
• Strong organizational and time management skills with the ability to multitask and delegate projects and tasks simultaneously

Benefits

• Competitive Pay and Growth
• 401(k) Retirement Plan
• Medical, Dental, and Vision
• Employer Paid Life Insurance and Short-Term Disability
• Voluntary Supplemental Life Insurance
• Voluntary Long-Term Disability
• Pet Insurance
• Flexible Spending Account
• Paid Time Off
• Discounts on Movies, Attractions, and F&B!
• Cell Phone Reimbursement