General Manager

$50,000 - $70,000/Yr

Whitewater Express Car Wash - Florence, KY

Full-time - Manager

Florence, KY

Repair and Maintenance

About the position

The General Manager at WhiteWater Express Car Wash is responsible for leading and developing a team while ensuring exceptional customer service and operational efficiency. This role emphasizes personal and professional growth, fostering a positive work environment, and managing daily operations effectively.

Responsibilities

• Foster transparent and inspiring communication and accountability within your team.
• Assist customers with car wash transactions and memberships.
• Cultivate growth in team leaders, shift leaders, and future leaders.
• Ensure proper store staffing through recruitment, collaboration, and promotions.
• Manage customer and employee issues with a focus on retention and swift resolution.
• Infuse positivity, focus, and a passion for learning into the workplace.

Requirements

• Proven leadership in staff development and a passion for exceptional customer service.
• Ability to thrive outdoors in all weather, with flexibility for evenings and weekends.
• Successful completion of a pre-hire background check.
• Leadership experience overseeing 3-10 direct reports for 1-3 years, including hourly and salary level employees from entry to mid-level experience.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Pet insurance
• Vision insurance