General Manager

Pure Barre - Mountain View, CA

Full-time - Mid Level

Mountain View, CA

251-500 employees

Amusement, Gambling, and Recreation Industries

About the position

The General Manager at Pure Barre is responsible for overseeing all aspects of studio operations, focusing on driving sales and ensuring service excellence within a luxury fitness environment. This role involves direct interaction with clients, fostering a supportive community, and managing staff to achieve business goals.

Responsibilities

• Lead generation including Grass Roots Marketing and networking
• Implement sales process to schedule prospects into introductory classes
• Membership and retail sales management
• Manage staff schedule
• Coordinate with vendors to ensure accurate inventory counts
• Supervise Sales Representatives
• Hire and manage all instructors at the studio
• Utilize gym management software and POS for revenue and attendance reports
• Review instructor evaluations
• Make decisions related to high-level customer service
• Collect outstanding dues
• Maintain cleanliness and organization of the studio
• Enforce studio policies and procedures
• Ensure administrative supplies and studio literature are stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Perform any other duties as assigned

Requirements

• 2+ years of fitness sales or relevant sales experience preferred
• Confident in generating personal sales and training Sales Reps
• Ability to manage and drive multiple revenue streams including memberships and retail
• Previous management or supervisory experience required
• Fluent in English with excellent communication, writing, and interpersonal skills
• Ability to excel in a fast-changing, diverse environment
• Solution-based and results-oriented with a competitive spirit
• Ability to recognize areas of improvement and make changes using good judgment
• Affinity and passion for fitness
• Highly organized with proficiency in data management
• Professional, punctual, reliable, and organized
• Strong attention to detail and accuracy
• Trustworthy with the ability to handle confidential information
• Ability to work harmoniously with co-workers, clients, and the general public
• Proficiency with computers and studio software
• College Degree preferred
• Ability to work a flexible schedule with nights and weekend availability
• Ability to travel to California for initial training

Benefits

• Competitive base rate with commission paid on sales and monthly bonus if all sales goals are met
• Training and advancement opportunities
• Complimentary Pure Barre Membership while employed
• Employee Retail Discounts