General Manager

Carter Lumber - Sanford, NC

Full-time - Manager

Sanford, NC

Building Material and Garden Equipment and Supplies Dealers

About the position

The General Manager at Carter Lumber is responsible for overseeing the operations of multiple stores within a single market. This role involves implementing strategies set by the Market Manager or Market VP, focusing on foundation, inventory, sales, and profit management. The position requires effective communication with various stakeholders and adherence to company policies and procedures to ensure operational success.

Responsibilities

• Manages and implements the overall direction of multiple stores in a market.
• Delegates and oversees all aspects of inventory and sales management, safety requirements, and policies and procedures.
• Communicates sales and profit goals to ensure team support.
• Facilitates frequent store visits and conducts job site visits when necessary.
• Sets direction and manages employment areas such as hiring, communication, motivation, discipline, and separation.
• Ensures goals are outlined for employees and are met.
• Keeps the sales team updated on product trends.
• Manages the growth of outside and installed sales programs by obtaining new prospects and maintaining current relationships.
• Builds relationships, follows up on key accounts, and resolves customer complaints effectively.
• Identifies personal growth needs and learning opportunities for self and employees.
• Completes required training and commits to continued learning on products and procedures.

Requirements

• Previous general management experience, preferably in the building materials industry.
• Previous experience managing installed sales and outside sales programs.
• Proven track record in sales management, primarily dealing with contractors.
• Ability to direct and train others effectively as a team leader.
• Demonstrated ability to increase sales and profitability.
• Well-developed problem-solving abilities and strong conflict resolution skills.
• Working knowledge of Microsoft Office including Word, Excel, Outlook, and PowerPoint.
• Ability to travel to various job sites, which may include overnight travel.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Employer-matching 401(k) Plan