General Manager

$63,000 - $70,000/Yr

Akita izakaya inc - Clarksville, TN

Full-time - Mid Level

Clarksville, TN

About the position

We are seeking a dynamic and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess a strong background in the food industry and hospitality management, demonstrating exceptional leadership skills and a commitment to delivering outstanding customer service. As the General Manager, you will be responsible for ensuring smooth operations, managing staff, and driving business growth while maintaining high standards of quality and service.

Responsibilities

• Lead and manage all aspects of the establishment's operations, ensuring compliance with company policies and procedures.
• Oversee kitchen management, including food preparation, quality control, and inventory management.
• Develop and implement training programs for staff to enhance their skills in customer service and operational efficiency.
• Manage budgets effectively, ensuring financial targets are met while optimizing costs.
• Foster a positive work environment that encourages teamwork, collaboration, and professional development among staff.
• Handle cash management processes, ensuring accuracy in cash handling and financial reporting.
• Address customer inquiries and concerns promptly to ensure a high level of satisfaction.
• Collaborate with marketing teams to promote the establishment and attract new customers.

Requirements

• Proven experience in a managerial role within the food industry or hospitality sector.
• Strong customer service skills with a focus on enhancing guest experiences.
• Excellent kitchen management abilities with knowledge of food safety standards.
• Experience in training development to improve staff performance and service quality.
• Proficient in cash handling procedures and budgeting practices.
• Exceptional leadership skills with the ability to motivate and manage a diverse team effectively.
• Strong problem-solving skills and the ability to make decisions under pressure.

Benefits

• Employee discount
• Flexible schedule
• Paid training